Trust & Safety
We check drivers, hold your money until delivery, and you can report problems any time.
Successful Deliveries
InakaguliwaItachapishwa baada ya ukaguzi wa kila wiki kuidhinishwa
Verified Carriers
InakaguliwaItachapishwa baada ya ukaguzi wa kila wiki kuidhinishwa
Cities Covered
InakaguliwaItachapishwa baada ya ukaguzi wa kila wiki kuidhinishwa
Customer Satisfaction
InakaguliwaItachapishwa baada ya ukaguzi wa kila wiki kuidhinishwa
Jinsi tunavyolinda kila mzigo
Twendex ni jukwaa jipya, kwa hivyo tunaongoza kwa kinga zinazokulinda kila safari — si namba zilizotiwa chumvi.
Kila msafirishaji huthibitishwa
Tunakagua utambulisho, simu, na gari la kila msafirishaji — kwa kulinganisha picha na usajili — kabla ya kubeba bidhaa zako.
Malipo yako yanashikiliwa salama
Tunashikilia pesa zilizolipwa awali katika dhamana na kumlipa msafirishaji tu baada ya wewe kuthibitisha kupokea — au moja kwa moja baada ya saa 48 usipojibu.
Malipo unapopokea huthibitishwa
Kwa malipo unapopokea, msafirishaji huthibitisha kiasi kilichokusanywa nawe unathibitisha kupokea kwenye programu, ili pesa zihesabike kila wakati.
Unaweza kuripoti tatizo wakati wowote
Kama kitu kitaharibika, fungua mgogoro kutoka kwa mzigo wako na timu yetu itaingilia kati. Msaada unapatikana kwa kila njia inayohudumiwa.
Msaada
The latest trust report is still waiting for approval. Until that review closes, this page stays conservative and does not publish unsupported service claims or placeholder testimonials.
Payouts
The latest trust report is still waiting for approval. Until that review closes, this page stays conservative and does not publish unsupported service claims or placeholder testimonials.
Operations
The latest trust report is still waiting for approval. Until that review closes, this page stays conservative and does not publish unsupported service claims or placeholder testimonials.
Trust evidence
Every public proof block on this page is sourced from approved weekly reports or route-backed public data. If approval is missing, the page falls back to conservative states instead of marketing placeholders.
Ratings & reviews
InakaguliwaSupport review window
InakaguliwaPayout review window
InakaguliwaUshuhuda
Wateja wetu wanasemaje
Tunafanya kazi wapi
Kutoka usafirishaji wa mjini hadi mizigo ya kuvuka mipaka — Twendex inaunganisha wateja na wasafirishaji waliothibitishwa popote walipo.
Tunachoshughulikia
Send goods
Local delivery, city-to-city freight, and cross-border shipments on supported routes.
Book a ride
Motorbikes, taxis, vans, and buses — book rides on demand.
Huduma hutegemea wasafirishaji waliothibitishwa na korido hai za uzinduzi katika eneo lako. Omba bei kuthibitisha kama njia yako iko wazi sasa.
Twendex huhudumia korido na vikundi vya miji vilivyo hai ambapo wasafirishaji, msaada, na njia za malipo ziko tayari. Ikiwa njia yako haijaorodheshwa, omba bei kuangalia hali ya uzinduzi wa sasa.
Get started with Twendex
Start with a quote, book a ride on a supported route, or talk to support if you need help checking availability, payment readiness, or weekly proof status.