Masharti ya Huduma

Sheria za kutumia Twendex

Tarehe ya kuanza: 2 Mei 2026

Terms applicability

Country coverage: Country coverage follows the public market status and country-pack registry.

Entities: Default contracting entity is TWENDEX TRANSPORT NETWORK CO. - SMC LTD, Wakiso, Uganda, unless an approved country-pack annex names a local Twendex or partner entity for that market.

Product lines: Sender shipments, carrier participation, passenger transport, payments, support, and account use where those products are enabled.

Channels: Website/PWA, admin/support, WhatsApp, USSD, and API surfaces where the relevant market pack enables the channel for the requested product.

Framework: Uganda law and courts are the default governing framework unless a signed country-pack annex or mandatory local consumer, transport, privacy, or payment law applies for the market.

Support and regulator path: Start with Twendex support at support@twendex.com or WhatsApp +256 770 616 744 (text only). Regulator or authority paths follow the applicable market annex and mandatory local law.

Effective date: May 2, 2026

View public market launch status

Sheria hizi zinaeleza jinsi Twendex inavyofanya kazi kwa watumaji, abiria, na madereva. Kwa kutumia Twendex unakubali masharti haya.

1. Kukubali masharti

Kwa kutumia Twendex unakubali masharti haya. Yanatumika kwa watumaji, abiria, wabebaji, na watumiaji wa tovuti/programu. Usitumie huduma ukikataa.

2. Akaunti yako

Toa maelezo sahihi, linda nywila, tuambie ikiwa akaunti itatumika bila ruhusa, na usitumie Twendex kwa uhalifu. Akaunti moja kwa mtu isipokuwa tukubaliane vinginevyo.

3. Mizigo na safari

Twendex inakuunganisha na wabebaji waliothibitishwa kwenye njia zinazofanya kazi. Usitume bidhaa haramu, silaha, vitu hatari visivyotangazwa, au vilivyopigwa marufuku. Fungasha vizuri na lebo wazi.

4. Bei na malipo

Bei zinaonyeshwa kabla ya kuhakikisha. Lipa unapohifadhi isipokuwa tukubaliane vinginevyo. Njia za malipo zinategemea soko lako. Marejesho kulingana na sera yetu.

5. Dhima na bima

Dhima yetu ni ndogo ya thamani iliyotangazwa, hasara iliyothibitishwa, au mipaka ya uhifadhi na sheria. Bima ni hiari isipokuwa inaonyeshwa. Hatuwajibiki kwa ucheleweshaji nje ya udhibiti wetu au ufungashaji mbaya.

6. Malalamiko na migogoro

Wasiliana support@twendex.com au WhatsApp +256 770 616 744 (maandishi tu) kwanza. Sheria ya Uganda inatumika kwa chaguo-msingi.

7. Kufunga akaunti

Unaweza kufunga akaunti kupitia msaada. Kamilisha safari zinazoendelea kwanza. Tunaweza kusimamisha akaunti kwa ukiukaji, udanganyifu, au taarifa za uongo.

8. Mambo mengine muhimu

Tunaweza kusasisha masharti kwa taarifa ya siku 30. Mawasiliano: info@twendex.com, WhatsApp +256 770 616 744, TWENDEX TRANSPORT NETWORK CO. - SMC LTD, Wakiso, Uganda.

9. Sheria kwa wabebaji

Wabebaji lazima wawe na leseni na bima halali, watoe maelezo sahihi ya gari, wawasilishe salama na kwa wakati, wafuate sheria za barabarani, na waripoti matukio. Malipo baada ya uwasilishaji uliohakikishwa.

10. Sheria kwa wateja

Wateja lazima watoe maelezo sahihi, wafungashe na kuweka lebo, watangaze maudhui na thamani, walipe ada, na wajibu maswali ya uwasilishaji. Usitume vitu vilivyopigwa marufuku au pesa taslimu.

Maswali kuhusu masharti haya?

Wasiliana nasi ikiwa kuna chochote kisicho wazi.

Tuma barua pepe kwa timu ya kisheria Wasiliana na msaada

Masharti ya Huduma

Sheria za kutumia Twendex

Tarehe ya kuanza: 2 Mei 2026

Terms applicability

Country coverage: Country coverage follows the public market status and country-pack registry.

Entities: Default contracting entity is TWENDEX TRANSPORT NETWORK CO. - SMC LTD, Wakiso, Uganda, unless an approved country-pack annex names a local Twendex or partner entity for that market.

Product lines: Sender shipments, carrier participation, passenger transport, payments, support, and account use where those products are enabled.

Channels: Website/PWA, admin/support, WhatsApp, USSD, and API surfaces where the relevant market pack enables the channel for the requested product.

Framework: Uganda law and courts are the default governing framework unless a signed country-pack annex or mandatory local consumer, transport, privacy, or payment law applies for the market.

Effective date: May 2, 2026

View public market launch status

Sheria hizi zinaeleza jinsi Twendex inavyofanya kazi kwa watumaji, abiria, na madereva. Kwa kutumia Twendex unakubali masharti haya.

1. Kukubali masharti

Kwa kutumia Twendex unakubali masharti haya. Yanatumika kwa watumaji, abiria, wabebaji, na watumiaji wa tovuti/programu. Usitumie huduma ukikataa.

2. Akaunti yako

Toa maelezo sahihi, linda nywila, tuambie ikiwa akaunti itatumika bila ruhusa, na usitumie Twendex kwa uhalifu. Akaunti moja kwa mtu isipokuwa tukubaliane vinginevyo.

3. Mizigo na safari

Twendex inakuunganisha na wabebaji waliothibitishwa kwenye njia zinazofanya kazi. Usitume bidhaa haramu, silaha, vitu hatari visivyotangazwa, au vilivyopigwa marufuku. Fungasha vizuri na lebo wazi.

4. Bei na malipo

Bei zinaonyeshwa kabla ya kuhakikisha. Lipa unapohifadhi isipokuwa tukubaliane vinginevyo. Njia za malipo zinategemea soko lako. Marejesho kulingana na sera yetu.

5. Dhima na bima

6. Malalamiko na migogoro

Wasiliana support@twendex.com au WhatsApp +256 770 616 744 (maandishi tu) kwanza. Sheria ya Uganda inatumika kwa chaguo-msingi.

7. Kufunga akaunti

Unaweza kufunga akaunti kupitia msaada. Kamilisha safari zinazoendelea kwanza. Tunaweza kusimamisha akaunti kwa ukiukaji, udanganyifu, au taarifa za uongo.

8. Mambo mengine muhimu

Tunaweza kusasisha masharti kwa taarifa ya siku 30. Mawasiliano: info@twendex.com, WhatsApp +256 770 616 744, TWENDEX TRANSPORT NETWORK CO. - SMC LTD, Wakiso, Uganda.

9. Sheria kwa wabebaji

10. Sheria kwa wateja

Wateja lazima watoe maelezo sahihi, wafungashe na kuweka lebo, watangaze maudhui na thamani, walipe ada, na wajibu maswali ya uwasilishaji. Usitume vitu vilivyopigwa marufuku au pesa taslimu.

Maswali kuhusu masharti haya?

Wasiliana nasi ikiwa kuna chochote kisicho wazi.

Tuma barua pepe kwa timu ya kisheria Wasiliana na msaada

Masharti ya Huduma

1. Kukubali masharti

2. Akaunti yako

3. Mizigo na safari

4. Bei na malipo

5. Dhima na bima

6. Malalamiko na migogoro

7. Kufunga akaunti

8. Mambo mengine muhimu

9. Sheria kwa wabebaji

10. Sheria kwa wateja

Maswali kuhusu masharti haya?

Viungo vya Haraka

Huduma

Kampuni

Masharti ya Huduma

1. Kukubali masharti

2. Akaunti yako

3. Mizigo na safari

4. Bei na malipo

5. Dhima na bima

6. Malalamiko na migogoro

7. Kufunga akaunti

8. Mambo mengine muhimu

9. Sheria kwa wabebaji

10. Sheria kwa wateja

Maswali kuhusu masharti haya?

Viungo vya Haraka

Huduma

Kampuni