Makubaliano ya Usindikaji wa Data

Jinsi tunavyoshughulikia data yako ya kibinafsi

Tarehe ya kuanza: 2 Mei 2026

Data processing agreement applicability

Country coverage: Country coverage follows the public market status and country-pack registry.

Entities: Default contracting entity is TWENDEX TRANSPORT NETWORK CO. - SMC LTD, Wakiso, Uganda, unless an approved country-pack annex names a local Twendex or partner entity for that market.

Product lines: Personal, operational, payment, support, compliance, and processor-handled data for enabled Twendex products.

Channels: Website/PWA, admin/support, WhatsApp, USSD, and API surfaces where the relevant market pack enables the channel for the requested product.

Framework: Uganda law and courts are the default governing framework unless a signed country-pack annex or mandatory local consumer, transport, privacy, or payment law applies for the market.

Support and regulator path: Start with Twendex support at support@twendex.com or WhatsApp +256 770 616 744 (text only). Regulator or authority paths follow the applicable market annex and mandatory local law.

Effective date: May 2, 2026

View public market launch status

Ukurasa huu unaeleza jinsi Twendex inavyosindika data ya kibinafsi kwa uhifadhi, malipo, msaada, na usalama kwenye njia zinazofanya kazi.

1. Nani anawajibika

TWENDEX TRANSPORT NETWORK CO. - SMC LTD, Wakiso, Uganda ndiyo mdhibiti wa data isipokuwa kiambatisho cha ndani kinataja chombo kingine. Mawasiliano: info@twendex.com, WhatsApp (maandishi tu) +256 770 616 744.

2. Data tunazokusanya

Tunakusanya utambulisho na mawasiliano, malipo na miamala, maeneo ya kuchukua/kuwasilisha, data ya kifaa na matumizi, mapendeleo ya akaunti, ukadiriaji, na ujumbe wa msaada.

3. Kwa nini tunaitumia

Kuendesha uhifadhi na uwasilishaji, kuchakata malipo, kuzuia udanganyifu, kutuma taarifa, kuboresha jukwaa, kufuata sheria, na uuzaji tu ukiidhinisha.

4. Msingi wa kisheria

Tunasindika data kutekeleza mkataba wetu nawe, kutimiza wajibu wa kisheria, kuendesha biashara kwa usalama (maslahi halali), na kwa idhini yako inapohitajika.

5. Muda wa kuhifadhi

Tunahifadhi data unapotumia Twendex na kwa muda sheria inavyohitaji — mara nyingi hadi miaka 7 kwa rekodi za akaunti na malipo. Data ya eneo ya safari huhifadhiwa kwa muda mfupi.

6. Washirika wetu

Tunatumia washirika wa kuaminika kwa malipo, hosting, ramani, ujumbe, na uchambuzi. Wanaweza kutumia data tu kutusaidia kutoa huduma na lazima wailinde.

7. Data kuvuka mipaka

Baadhi ya njia au washirika wanahitaji data ihamie nchi nyingine. Tunatumia ulinzi unaohitajika na kuhamisha tu kinachohitajika kwa huduma.

11. Sheria za nchi yako

Sheria za faragha za ndani zinatumika pale Twendex inapofanya kazi katika soko lako. Wasiliana info@twendex.com au WhatsApp +256 770 616 744.

8. Haki zako

Unaweza kuomba kuona, kusahihisha, kufuta, kuhamisha, au kupunguza matumizi ya data yako, kupinga usindikaji fulani, kuondoa idhini, au kulalamikia mamlaka. Barua pepe info@twendex.com.

9. Usalama

Tunatumia usimbaji fiche, udhibiti wa ufikiaji, mafunzo ya wafanyakazi, na taratibu za matukio. Hakuna mfumo mtandaoni ulio salama kabisa.

10. Mabadiliko

Tunaweza kusasisha ukurasa huu na kuchapisha mabadiliko kwenye tovuti na kuwajulisha watumiaji waliosajiliwa kwa masasisho muhimu.

Wasiliana nasi

Maswali kuhusu usindikaji wa data au haki zako:

Barua pepe: info@twendex.com

WhatsApp (maandishi tu): +256 770 616 744

Anwani: TWENDEX TRANSPORT NETWORK CO. - SMC LTD, Wakiso, Uganda

Contact Privacy Team Contact Support

Makubaliano ya Usindikaji wa Data

Jinsi tunavyoshughulikia data yako ya kibinafsi

Tarehe ya kuanza: 2 Mei 2026

Data processing agreement applicability

Country coverage: Country coverage follows the public market status and country-pack registry.

Entities: Default contracting entity is TWENDEX TRANSPORT NETWORK CO. - SMC LTD, Wakiso, Uganda, unless an approved country-pack annex names a local Twendex or partner entity for that market.

Product lines: Personal, operational, payment, support, compliance, and processor-handled data for enabled Twendex products.

Channels: Website/PWA, admin/support, WhatsApp, USSD, and API surfaces where the relevant market pack enables the channel for the requested product.

Framework: Uganda law and courts are the default governing framework unless a signed country-pack annex or mandatory local consumer, transport, privacy, or payment law applies for the market.

Effective date: May 2, 2026

View public market launch status

Ukurasa huu unaeleza jinsi Twendex inavyosindika data ya kibinafsi kwa uhifadhi, malipo, msaada, na usalama kwenye njia zinazofanya kazi.

1. Nani anawajibika

2. Data tunazokusanya

Tunakusanya utambulisho na mawasiliano, malipo na miamala, maeneo ya kuchukua/kuwasilisha, data ya kifaa na matumizi, mapendeleo ya akaunti, ukadiriaji, na ujumbe wa msaada.

3. Kwa nini tunaitumia

Kuendesha uhifadhi na uwasilishaji, kuchakata malipo, kuzuia udanganyifu, kutuma taarifa, kuboresha jukwaa, kufuata sheria, na uuzaji tu ukiidhinisha.

4. Msingi wa kisheria

Tunasindika data kutekeleza mkataba wetu nawe, kutimiza wajibu wa kisheria, kuendesha biashara kwa usalama (maslahi halali), na kwa idhini yako inapohitajika.

5. Muda wa kuhifadhi

Tunahifadhi data unapotumia Twendex na kwa muda sheria inavyohitaji — mara nyingi hadi miaka 7 kwa rekodi za akaunti na malipo. Data ya eneo ya safari huhifadhiwa kwa muda mfupi.

6. Washirika wetu

Tunatumia washirika wa kuaminika kwa malipo, hosting, ramani, ujumbe, na uchambuzi. Wanaweza kutumia data tu kutusaidia kutoa huduma na lazima wailinde.

7. Data kuvuka mipaka

Baadhi ya njia au washirika wanahitaji data ihamie nchi nyingine. Tunatumia ulinzi unaohitajika na kuhamisha tu kinachohitajika kwa huduma.

11. Sheria za nchi yako

Sheria za faragha za ndani zinatumika pale Twendex inapofanya kazi katika soko lako. Wasiliana info@twendex.com au WhatsApp +256 770 616 744.

8. Haki zako

Unaweza kuomba kuona, kusahihisha, kufuta, kuhamisha, au kupunguza matumizi ya data yako, kupinga usindikaji fulani, kuondoa idhini, au kulalamikia mamlaka. Barua pepe info@twendex.com.

9. Usalama

Tunatumia usimbaji fiche, udhibiti wa ufikiaji, mafunzo ya wafanyakazi, na taratibu za matukio. Hakuna mfumo mtandaoni ulio salama kabisa.

10. Mabadiliko

Tunaweza kusasisha ukurasa huu na kuchapisha mabadiliko kwenye tovuti na kuwajulisha watumiaji waliosajiliwa kwa masasisho muhimu.

Wasiliana nasi

Maswali kuhusu usindikaji wa data au haki zako:

Barua pepe: info@twendex.com

WhatsApp (maandishi tu): +256 770 616 744

Anwani: TWENDEX TRANSPORT NETWORK CO. - SMC LTD, Wakiso, Uganda

Contact Privacy Team Contact Support

Makubaliano ya Usindikaji wa Data

1. Nani anawajibika

2. Data tunazokusanya

3. Kwa nini tunaitumia

4. Msingi wa kisheria

5. Muda wa kuhifadhi

6. Washirika wetu

7. Data kuvuka mipaka

11. Sheria za nchi yako

8. Haki zako

9. Usalama

10. Mabadiliko

Wasiliana nasi

Viungo vya Haraka

Huduma

Kampuni

Makubaliano ya Usindikaji wa Data

1. Nani anawajibika

2. Data tunazokusanya

3. Kwa nini tunaitumia

4. Msingi wa kisheria

5. Muda wa kuhifadhi

6. Washirika wetu

7. Data kuvuka mipaka

11. Sheria za nchi yako

8. Haki zako

9. Usalama

10. Mabadiliko

Wasiliana nasi

Viungo vya Haraka

Huduma

Kampuni