Tsaro — ba da rahoton matsala
Ka ga wani abu da ba shi da tsaro? Gaya wa ƙungiyar tsaronmu.
An sabunta: 2 Mayu 2026
Security policy applicability
Country coverage: Country coverage follows the public market status and country-pack registry.
Entities: Default contracting entity is TWENDEX TRANSPORT NETWORK CO. - SMC LTD, Wakiso, Uganda, unless an approved country-pack annex names a local Twendex or partner entity for that market.
Product lines: Security reports for the website, API, admin, PWA, authentication, payments, uploads, notifications, and PII handling.
Channels: Security reports are accepted for all Twendex-owned production and pilot surfaces, regardless of market launch status.
Framework: Uganda law and courts are the default governing framework unless a signed country-pack annex or mandatory local consumer, transport, privacy, or payment law applies for the market.
Support and regulator path: Start with Twendex support at support@twendex.com or WhatsApp +256 770 616 744 (text only). Regulator or authority paths follow the applicable market annex and mandatory local law.
Effective date: May 2, 2026
View public market launch statusYadda ake rahoto
Aika imel ga ƙungiyar tsaro don kurakuran tsaro. Yi amfani da tallafi don asusu ko yin odar.
Abin da za a ba da rahoto
Gaya mana matsaloli a gidan yanar gizo, manhaja, shiga, biyan kuɗi, lodawa, saƙonni, ko bayanan sirri. Ka ba da cikakken bayani domin mu iya duba lafiya.
Abin da za a aiko
Aika adireshin shafin, matakan maimaitawa, yiwuwar cutar, da hotuna ko rubutun lissafi masu aminci. Kada ka aika bayanan wasu mutane ko kalmar sirri.
Ka'idojin gwaji mai aminci
Yi amfani da asusunka da bayanan gwajin ka kaɗai. Kada ka buɗe, canza, share, sace, ko lalata bayanai, kuɗi, asusu, ko tsarin wasu.
Abin da ba a yarda ba
Kada ka yi hare-hare na hana sabis, zamba, shiga gini, spam, bincike mai cutarwa, ko rahotannin da suka dogara ne kawai akan tsoffin burauza.
Lokacin da muke amsawa
Muna nufin amsawa cikin kwana biyu na aiki da sanar da kai yayin bincike da gyara. Rahotannin tsaro, biyan kuɗi, da bayanan sirri suna da fifiko.
Bayyana a fili
Ka ba mu lokaci mai kyau don gyara kafin ka wallafa a fili. Muna godiya ga masu rahoto masu kyau idan mun yarda.
Tuntuɓar da na'ura ke iya karantawa
Kayan aikin tsaro suna iya karanta manufarmu ta hanyar hanyar haɗin da ke ƙasa.
/.well-known/security.txtHarsunan da aka fi so: Turanci, Faransanci, da Swahili. /ha/security