Conditions d'utilisation
Règles pour utiliser Twendex
Date d'effet : 2 mai 2026
Terms applicability
Country coverage: Country coverage follows the public market status and country-pack registry.
Entities: Default contracting entity is TWENDEX TRANSPORT NETWORK CO. - SMC LTD, Wakiso, Uganda, unless an approved country-pack annex names a local Twendex or partner entity for that market.
Product lines: Sender shipments, carrier participation, passenger transport, payments, support, and account use where those products are enabled.
Channels: Website/PWA, admin/support, WhatsApp, USSD, and API surfaces where the relevant market pack enables the channel for the requested product.
Framework: Uganda law and courts are the default governing framework unless a signed country-pack annex or mandatory local consumer, transport, privacy, or payment law applies for the market.
Support and regulator path: Start with Twendex support at support@twendex.com or WhatsApp +256 770 616 744 (text only). Regulator or authority paths follow the applicable market annex and mandatory local law.
Effective date: May 2, 2026
View public market launch statusCes règles expliquent le fonctionnement de Twendex pour expéditeurs, passagers et transporteurs. En utilisant Twendex, vous les acceptez.
1. Acceptation
2. Votre compte
3. Envois et trajets
4. Prix et paiement
5. Responsabilité et assurance
6. Réclamations
7. Fermeture du compte
8. Autres points
9. Règles transporteurs
10. Règles clients
Questions sur ces conditions ?
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