Politique de Confidentialité
Votre vie privée est importante pour nous. Découvrez comment nous protégeons vos données.
Dernière mise à jour: 2 mai 2026
Privacy policy applicability
Country coverage: Country coverage follows the public market status and country-pack registry.
Entities: Default contracting entity is TWENDEX TRANSPORT NETWORK CO. - SMC LTD, Wakiso, Uganda, unless an approved country-pack annex names a local Twendex or partner entity for that market.
Product lines: Sender shipments, carrier services, passenger transport, payments, support, and platform account data where those products are enabled.
Channels: Website/PWA, admin/support, WhatsApp, USSD, and API surfaces where the relevant market pack enables the channel for the requested product.
Framework: Uganda law and courts are the default governing framework unless a signed country-pack annex or mandatory local consumer, transport, privacy, or payment law applies for the market.
Support and regulator path: Start with Twendex support at support@twendex.com or WhatsApp +256 770 616 744 (text only). Regulator or authority paths follow the applicable market annex and mandatory local law.
Effective date: May 2, 2026
View public market launch statusAt Twendex, we protect personal information for logistics, passenger-transport, support, account, and payment services. This policy applies where the relevant market pack enables the requested product, route, payment rail, and channel.
Informations que Nous Collectons
Comment Nous Utilisons Vos Informations
Partage d'Informations
Sécurité des Données
Transferts Internationaux de Données
Vos Droits
Launch-market rights and regulator paths
Your privacy rights and regulator path depend on the country-pack annex, product, channel, and mandatory local law for the market where the service is provided.
Start with Twendex support at support@twendex.com or WhatsApp +256770616744 (text only). If a local data protection authority, transport regulator, consumer authority, or payment regulator has jurisdiction, we will identify the appropriate escalation path in the applicable country-pack annex or support response.
Conservation des Données
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Mises à Jour de Cette Politique
Nous pouvons mettre à jour cette Politique de Confidentialité de temps à autre. Nous vous informerons de tout changement important en publiant la nouvelle politique sur cette page et en mettant à jour la date de "Dernière mise à jour".
En continuant à utiliser Twendex après la publication des modifications, vous acceptez la Politique de Confidentialité mise à jour.