Legal Notice
Business and website disclosure details for Twendex
Last updated: May 2, 2026
Legal notice applicability
Country coverage: Country coverage follows the public market status and country-pack registry.
Entities: Default contracting entity is TWENDEX TRANSPORT NETWORK CO. - SMC LTD, Wakiso, Uganda, unless an approved country-pack annex names a local Twendex or partner entity for that market.
Product lines: Company identity, contact information, disclosure status, and service availability statements.
Channels: Website/PWA, admin/support, WhatsApp, USSD, and API surfaces where the relevant market pack enables the channel for the requested product.
Framework: Uganda law and courts are the default governing framework unless a signed country-pack annex or mandatory local consumer, transport, privacy, or payment law applies for the market.
Support and regulator path: Start with Twendex support at support@twendex.com or WhatsApp +256 770 616 744 (text only). Regulator or authority paths follow the applicable market annex and mandatory local law.
Effective date: May 2, 2026
View public market launch statusThis page publishes the core business and contact details currently provided for Twendex's online services.
Business Identity
- Legal name in use: TWENDEX TRANSPORT NETWORK CO. - SMC LTD
- Trading name: Twendex
- Legal status: Limited company
- Operating address: Wakiso, Uganda
- Postal address: P O BOX 703491 Entebbe
- Purpose of this page: Supplier and website disclosure details for road transport services offered online
Contact and Support
- General email: info@twendex.com
- Support email: support@twendex.com
- WhatsApp: +256 770 616 744 (text only)
- Support hours: Monday - Saturday, 8AM - 6PM EAT
What Twendex Provides
- Road cargo quotes and bookings
- Cross-border road freight coordination
- Shipment tracking and support
- Passenger ride discovery and booking across Africa
Consumer and Policy Information
- Quotes and pricing are shown before a booking is confirmed.
- Payment methods may include mobile money, bank transfer, card, or cash where the route and service support them.
- Terms, privacy, refunds, service levels, and cookies are available through the policy links below.
Current Publication Status
This page serves as an interim online business-disclosure notice for Uganda-related operations. The company registration number, formal place of registration, and a callable business telephone line will be added here after final confirmation.
Related Policies
Use these pages for terms, privacy, data processing, refunds, service levels, and cookies.