Legal Notice
Who we are and how to reach us
Last updated: May 2, 2026
Legal notice applicability
Country coverage: Country coverage follows the public market status and country-pack registry.
Entities: Default contracting entity is TWENDEX TRANSPORT NETWORK CO. - SMC LTD, Wakiso, Uganda, unless an approved country-pack annex names a local Twendex or partner entity for that market.
Product lines: Company identity, contact information, disclosure status, and service availability statements.
Channels: Website/PWA, admin/support, WhatsApp, USSD, and API surfaces where the relevant market pack enables the channel for the requested product.
Framework: Uganda law and courts are the default governing framework unless a signed country-pack annex or mandatory local consumer, transport, privacy, or payment law applies for the market.
Support and regulator path: Start with Twendex support at support@twendex.com or WhatsApp +256 770 616 744 (text only). Regulator or authority paths follow the applicable market annex and mandatory local law.
Effective date: May 2, 2026
View public market launch statusThis page shows the business and contact details for Twendex online services.
Who we are
- Legal name: TWENDEX TRANSPORT NETWORK CO. - SMC LTD
- Trading name: Twendex
- Status: Limited company
- Office: Wakiso, Uganda
- Post: P O BOX 703491 Entebbe
Contact
- Email: info@twendex.com
- Support: support@twendex.com
- WhatsApp (text only): +256 770 616 744
- Hours: Monday–Saturday, 8am–6pm EAT
What we offer
- Road cargo quotes and bookings
- Cross-border freight
- Shipment tracking
- Passenger ride booking across Africa
Good to know
- Prices are shown before you confirm a booking.
- Payment options depend on your route (mobile money, bank, card, or cash where supported).
- Terms, privacy, refunds, service levels, and cookies are linked in the footer.
Publication status
This is our online business notice for Uganda-related operations. Registration number and business phone will be added when confirmed.
Related pages
Terms, privacy, data processing, refunds, service levels, and cookies.