Termos de Serviço
Regras para usar a Twendex
Data de vigência: 2 de maio de 2026
Terms applicability
Country coverage: Country coverage follows the public market status and country-pack registry.
Entities: Default contracting entity is TWENDEX TRANSPORT NETWORK CO. - SMC LTD, Wakiso, Uganda, unless an approved country-pack annex names a local Twendex or partner entity for that market.
Product lines: Sender shipments, carrier participation, passenger transport, payments, support, and account use where those products are enabled.
Channels: Website/PWA, admin/support, WhatsApp, USSD, and API surfaces where the relevant market pack enables the channel for the requested product.
Framework: Uganda law and courts are the default governing framework unless a signed country-pack annex or mandatory local consumer, transport, privacy, or payment law applies for the market.
Support and regulator path: Start with Twendex support at support@twendex.com or WhatsApp +256 770 616 744 (text only). Regulator or authority paths follow the applicable market annex and mandatory local law.
Effective date: May 2, 2026
View public market launch statusEstas regras explicam como a Twendex funciona para remetentes, passageiros e transportadores. Ao usar a Twendex, aceita estes termos.
1. Aceitação
2. A sua conta
3. Envios e viagens
4. Preços e pagamento
5. Responsabilidade e seguro
6. Reclamações
7. Encerrar conta
8. Outros pontos
9. Regras para transportadores
10. Regras para clientes
Questões sobre estes termos?
Contacte-nos se algo não estiver claro.